Terms of Service
Last updated: September 14, 2026
These Terms of Service (the “Terms”) are an agreement between you and FantMe (“we”, “us”, or “our”) for your use of the FantMe website and related services (the “Service”). By accessing or using the Service, you agree to these Terms and to our Privacy Policy, Cookie Policy, and Refund Policy. If you do not agree, do not use the Service.
We may update these Terms from time to time. The revised Terms take effect when posted on this page. If you do not agree to the updated Terms, you must stop using the Service. Continued use after the effective date means you accept the updated Terms.
1. Service
FantMe provides AI-powered creative video generation. You can upload photos or other materials, choose a template or style, and generate short AI videos.
Some features require an account, credits, or a paid membership. The features available to you depend on what we actually offer at the time of use, including third-party AI and infrastructure providers we use to operate the Service.
The Service is a creative tool. We do not guarantee that any generation will succeed, match a particular artistic result, be unique, or be suitable for commercial, professional, or any other specific purpose.
2. Eligibility
You may use the Service only if you can form a binding contract and are not prohibited from receiving the Service under applicable law. You must be at least 18 years old, or the age of majority in your jurisdiction if higher.
The Service is not directed to children. Do not create an account or upload content on behalf of a minor.
3. User Content
“User Content” means photos, images, text, prompts, files, and other materials you upload, submit, or otherwise provide to the Service, as well as any content you publish or share through the Service.
You are solely responsible for User Content and for how you use the Service. You must not upload content that you do not have the right to use. You are responsible for:
- obtaining all necessary consents from any identifiable person appearing in User Content;
- complying with applicable laws when creating, storing, downloading, or sharing content;
- reviewing Output before you use, publish, or distribute it.
We may process User Content solely to operate, maintain, secure, and improve the Service, including transmitting it to third-party processors and AI providers as needed to complete a generation. We do not sell your uploads as a standalone product.
You grant FantMe a limited, non-exclusive, worldwide license to host, transmit, process, temporarily store, and display User Content as reasonably necessary to provide the Service. If you choose to make content public on the Service, you also grant us a non-exclusive right to display that content for operation and promotion of the Service.
You should not include unnecessary personal data (such as government ID numbers, financial account numbers, or health information) in uploads or prompts.
4. Rights
You represent and warrant that you own User Content or have all rights, licenses, consents, and permissions needed to upload it and to authorize us to process it, including:
- copyright and other intellectual property rights;
- rights of publicity, portrait, and privacy in any person’s likeness, face, voice, or identifiable features;
- any third-party licenses required for trademarks, logos, artwork, music, or other protected material.
You must not use the Service to create content that infringes copyright or other rights of others, including by uploading stolen, scraped, or unauthorized material.
If User Content or your use of Output causes a claim, you are responsible for it. You will defend and indemnify FantMe against claims arising from User Content, Output, or your violation of these Terms.
5. Prohibited Use
You agree not to use the Service to create, upload, request, generate, store, or distribute content that involves any of the following:
- pornography;
- sexually explicit content;
- non-consensual intimate imagery, including deepfakes or other synthetic intimate media of a real person;
- illegal content, including content that promotes or facilitates crime;
- impersonation, including using another person’s identity, likeness, or brand to deceive others;
- harassment, hate, threats, doxxing, or abuse of any person or group;
- copyright infringement or other intellectual property violations.
You also agree not to:
- create sexual, pornographic, or exploitative content involving anyone 17 or under, or any content that sexualizes a minor, including fictional depictions;
- use another person’s photos or identity without authorization;
- generate misleading media about a real person where that would be unfair, defamatory, or unlawful, including political or financial fraud;
- use the Service for unlawful, fraudulent, or abusive purposes;
- upload malware or attempt unauthorized access;
- interfere with security, billing, credit balances, usage limits, or other users;
- reverse engineer, scrape, or resell the Service except as allowed by law;
- submit sensitive regulated data you are not authorized to process, including health, financial, or government identifiers.
We may refuse, quarantine, or delete content, suspend generation, or restrict features when we believe these rules have been violated. A breach of this section may result in immediate termination, without credit refund or other compensation except where required by law.
6. AI-generated Content
Videos and other results produced by the Service (“Output”) are generated by automated systems and third-party AI models. Output may contain errors, artifacts, likeness inaccuracies, unexpected elements, or material that is incomplete, biased, or unsuitable.
You understand and agree that:
- Output is not guaranteed to be accurate, unique, non-infringing, or fit for a particular purpose;
- other users may receive similar Output because of how generative models work;
- laws about AI-generated works continue to develop, and we cannot guarantee that you will permanently own or be able to commercially exploit Output in every jurisdiction;
- you are solely responsible for reviewing, using, publishing, and relying on Output.
Do not present Output as a human-created or unaltered recording of real events where that would mislead others, and do not use Output where high-stakes accuracy is required (including medical, legal, or financial advice).
Subject to these Terms and third-party model licenses, and to the extent we can grant it, we assign to you whatever rights we have in Output generated for you from your authorized User Content. This does not transfer our rights in templates, software, branding, or the Service itself, and it does not apply to Output generated for other users.
7. Account, Credits, and Subscription
Accounts
To use certain features you must create an account and provide accurate information. You are responsible for your login credentials and for all activity under your account. Notify us promptly at support@fantme.com if you believe your account has been misused.
We may refuse, suspend, or close accounts that appear abusive, fraudulent, or in violation of these Terms.
Credits
Credits are digital units used to create videos on FantMe. Different templates may require different amounts of credits. The required amount is shown before you create.
Credits:
- are not money, stored value, or a bank balance;
- are non-transferable and cannot be redeemed for cash;
- are deducted when a generation is started and, once consumed, are not restored;
- do not expire after purchase, unless we are required by law to apply a limit or we give reasonable notice of a change.
Unused purchased credits may be refundable only as described in our Refund Policy.
Memberships and billing
We may offer one-time credit packs and memberships. Memberships are recurring subscriptions that renew automatically at the end of each billing period unless you cancel before the next billing date. Canceling stops future renewals; it does not usually refund the current period.
Members receive 50% off credit packs. Member Pricing uses the same credit packs as one-time pricing, at half the one-time price. Current prices and features are shown on the Pricing page.
Payments are processed by third-party providers such as Paddle, which may act as merchant of record. We do not store full payment card numbers. You authorize us and our payment providers to charge your selected method for purchases and, for memberships, for renewals until you or we cancel.
You must provide accurate billing information and only use payment methods you are authorized to use. Fees are charged in the currency shown at checkout. Prices may change; the amount charged is the price shown at checkout. We will notify you of material subscription price changes as required by law or by our payment provider.
You may cancel a paid subscription at any time. Cancellation takes effect at the end of the then-current subscription period unless otherwise required by law.
8. Refund
Refunds are governed by our Refund Policy, which is incorporated into these Terms. In summary, and without replacing that policy:
- Credit packs are one-time purchases and do not renew automatically. You may request a refund within 14 days of purchase if none of the credits from that pack have been used. We do not refund credits already consumed to generate videos. Partial refunds are generally not available once any credits from that pack have been used, except for billing errors.
- Purchased credits do not expire. Unused eligible credits remain available until you use them or receive an approved refund.
- Memberships are recurring. Canceling stops future charges. Unless required by law or listed as an exception in the Refund Policy, we do not refund the unused portion of the current membership period after a renewal has been billed.
- We may still refund or adjust a charge for duplicate billing, unauthorized charges, pricing or system errors, or a verified outage on our side that prevented you from using credits you paid for.
To request a refund, email support@fantme.com with your account email, order date and amount, and whether the request is for a credit pack or a membership. Please contact us before opening a chargeback so we can match the refund to your account.
These Terms do not override mandatory consumer rights that cannot be waived in your country of residence.
9. Termination
You may stop using the Service at any time and may request account closure by contacting support.
We may suspend or terminate your account, withhold Output, delete User Content, or restrict access immediately if:
- you violate these Terms, including the prohibited-use rules;
- we are required to do so by law, a payment provider, or a rights holder;
- your use creates risk of harm, fraud, legal exposure, or abuse of the Service;
- your account is inactive for an extended period.
If we terminate for cause, you are not entitled to credits, membership time, or other compensation except where required by law. You remain responsible for amounts already billed. Surviving sections include those that by nature should survive, including User Content responsibility, prohibited use, disclaimers, limitation of liability, indemnity, and refund rules that apply to completed purchases.
10. Intellectual Property
FantMe, including our templates, branding, software, interfaces, and site design, is owned by us or our licensors. These Terms do not transfer ownership of the Service to you.
You may not copy, scrape, reverse engineer, decompile, or resell the Service except as allowed by applicable law.
11. Third-Party Services
The Service may rely on third-party software, AI models, hosting, analytics, and payment processors. Those parties have their own terms. We are not responsible for third-party services we do not control, except as required by law.
If you use community or third-party resources made available through the Service, your license is with the provider of those resources, not FantMe, unless we say otherwise.
12. Availability
The Service may be interrupted for maintenance, outages, capacity limits, or third-party failures. We do not guarantee uninterrupted, timely, or error-free operation.
13. Disclaimers and Liability
The Service is provided “as is” and “as available” to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, FantMe and its providers are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the three months before the claim.
14. Complaints and Copyright Notices
If you believe content on the Service infringes your rights (including copyright, trademark, or rights of publicity), email support@fantme.com with:
- a description of the right you claim and, if applicable, a registration number;
- the URL or other location of the allegedly infringing material;
- your name, address, phone number, and email;
- a statement that you have a good-faith belief the use is unauthorized, and that the information in your notice is accurate.
You are responsible for the accuracy of your notice. Incomplete notices may not be processed. We may remove content and take action against accounts as we reasonably determine.
15. Contact
Questions about these Terms: support@fantme.com.